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Policies & Care


Returns
I stand behind the quality of my work and strive to exceed my clients' expectations. If you are not delighted with your piece, ship it back to me and I'll either remake the piece or issue a refund.

Payment Processing
My jewelry can be purchased through my Etsy shop. When purchasing through Etsy, I accept PayPal, Credit Cards, and Etsy Gift Cards. I require payment in full before I begin working in metal.

Shipping
I ship only within the United States. I'm in Cleveland, Ohio, USA and I ship using U.S. Postal Service Priority Mail which takes 3-5 days. Occasionally I ship via UPS Ground for items that are being delivered within Ohio and Pennsylvania because they arrive faster. My shipments for ready-to-wear items go out within 2 business days of receiving an order. 


Care

For Enameled Pieces: Please care for and wear your enameled jewelry gently. Enameled jewelry is glass fused to metal. It is more durable than you might think, but a drop or sudden impact with a hard surface can cause your piece to chip or become damaged. Store the piece in a cloth, poly bag, or wrapped in tissue separately from other objects. To clean, use warm water and a small amount of mild dish soap, rubbing gently with your fingertips. Never use chemicals or abrasives and avoid exposure to lotions, perfumes, and cleaning products.

For Silver Pieces: Avoid contact with lotions and perfumes. Store in an airtight environment if possible (such as a small polypropeline zip top bag) or anti-tarnish pouch. Swimming or bathing while wearing silver jewelry can dull its finish over time. Exposure to cleaning chemicals such as bleach can create dark spots in silver that must be professionally removed.

For Pieces with Stones: Do not swim, shower or bathe when wearing a piece with a stone. Do not use abrasives, scrub pads, jewelry cleaning cloths or jewelry cleaning chemicals as this can damage the stone. Avoid exposing the stone to lotions and perfumes as this can permanently and undesirably alter the appearance of some stones. 

For Bronze Pieces: Bronze is an alloy of copper and tin. I triple seal my bronze pieces with jeweler's lacquer to help preserve the coloration and finish, as well as protect the skin from the harmless discoloration that copper sometimes causes when it comes into contact with sweat and body oil. If you typically experience skin discoloration from copper or bronze jewelry, I recommend you consider one of my silver pieces. I cannot guarantee that your skin will not react to the copper content in my bronze.

To clean bronze, use your fingertips or a soft cloth with water and mild soap. Do not swim, shower or bathe when wearing bronze. Do not use abrasives, scrub pads, jewelry cleaning cloths or jewelry cleaning chemicals as this will damage the lacquer finish.

Periodically, bronze may need to be professionally stripped and re-sealed. I offer this service for $20 + shipping. Please contact me if you are interested in this service.

My blizzard ring,

Instagram The Latest from Teresa Kiplinger on Instagram

a day ago

My blizzard ring, "Abandoned" is available for purchase online, along with several of my other pieces, at the @metalmuseumstore website. The ring features my one-of-a-kind enameled scene of a car buried in the Ohio Blizzard of 78.

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