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Policies & Care


Returns
I stand behind the quality of my work and strive to exceed my clients' expectations. If you are not delighted with your piece, ship it back to me and I'll either remake the piece or issue a refund.

Payment Processing
My jewelry can be purchased through my Etsy shop. When purchasing through Etsy, I accept PayPal, Credit Cards, and Etsy Gift Cards. I require payment in full before I begin working in metal.

Shipping
I ship only within the United States. I'm in Cleveland, Ohio, USA and I ship using U.S. Postal Service Priority Mail which takes 3-5 days. Occasionally I ship via UPS Ground for items that are being delivered within Ohio and Pennsylvania because they arrive faster. My shipments for ready-to-wear items go out within 2 business days of receiving an order. 


Care


For Silver Pieces:

Avoid contact with lotions and perfumes. Store in an airtight environment if possible (such as a small polypropeline zip top bag) or anti-tarnish pouch.


For Pieces with Stones:

Do not swim, shower or bathe when wearing a piece with a stone.
Do not use abrasives, scrub pads, jewelry cleaning cloths or jewelry cleaning chemicals as this can damage the stone.
Avoid exposing the stone to lotions and perfumes as this can permanently and undesirably alter the appearance of some stones. 


For Bronze Pieces

Bronze is an alloy of copper and tin. I triple seal my bronze pieces with jeweler's lacquer to help preserve the coloration and finish, as well as protect the skin from the harmless discoloration that copper sometimes causes when it comes into contact with sweat and body oil. If you typically experience skin discoloration from copper or bronze jewelry, I recommend you consider one of my silver pieces. I cannot guarantee that your skin will not react to the copper content in my bronze.

To clean, use your fingertips or a soft cloth with water and mild soap. 
Do not swim, shower or bathe when wearing bronze.
Do not use abrasives, scrub pads, jewelry cleaning cloths or jewelry cleaning chemicals as this will damage the finish.


Periodically, bronze may need to be professionally stripped and re-sealed. I offer this service for $20 + shipping. Please contact me if you are interested in this service.

Pendants, birdsong and summer thunder....

Instagram The Latest from Teresa Kiplinger on Instagram

2 days ago

Pendants, birdsong and summer thunder. Volume up for some 💓 Ohio sounds. . . Custom memorial pieces. Sterling silver, tree agate, hand sculpted cast bird... . . . . .#style #custom #jewelrydesigner #handmade #thisiscle #agate #agatejewemry #handwriting #mystyle #personalized #personalstyle #riojeweler #necklace #jewelery #fashionaccessories #thatsdarling #makersmovement #etsyfinds #artjewelry #snagmember

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